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Guest Information

Frequently Asked Questions

We want your travel experience to feel clear and seamless from the moment you reserve your room through your arrival at the destination. Below are answers to the most common questions about booking your stay for Jarron and Marissa's wedding celebration.

How do I book my room for the wedding?

All official wedding travel reservations should be made through the wedding booking website and Allure Experiences Travel & Weddings.

Select your preferred room category, review the reservation details and booking terms, and complete the required reservation information. Your room is not confirmed until the required deposit has been successfully processed.

Why should I book through the official wedding group?

Allure Experiences Travel & Weddings manages the official wedding room block.

Booking through the group helps ensure that your reservation:

Is connected to Jarron and Marissa's wedding group

Counts toward the couple's contracted room block

Receives the applicable group terms

Can be properly monitored and supported

Is included in applicable group travel arrangements

Booking through the official group also gives you direct travel support from Allure Experiences throughout the process.

What deposit is required to reserve my room?

The required deposit will be listed on the booking page before you complete your reservation.

Your room is not officially confirmed until the required deposit has been received and processed.

Do I have to pay for the entire trip when I book?

No. When the reservation terms allow, you may make payments toward your remaining balance before the final payment deadline.

You are welcome to pay your balance early.

Do my payments have to be the same amount each time?

Not necessarily.

Unless otherwise stated in your reservation terms, you may generally make payments in amounts that work best for you, provided your full balance is paid by the final payment deadline.

What happens if I miss the final payment deadline?

Reservations that are not paid in full by the required deadline may be subject to cancellation or applicable penalties.

If a reservation must be reinstated, the original room rate and room category may no longer be available.

I strongly recommend keeping track of all payment deadlines associated with your reservation.

Can roommates make separate payments?

In many cases, yes.

However, everyone sharing a room should understand that the accommodations remain under one reservation. The full balance for the room must still be paid by the required deadline.

Allure Experiences is not responsible for collecting or managing money between roommates.

What happens if my roommate cancels?

Your pricing may change.

Room rates are often based on the number of guests occupying the room. If one traveler cancels, the remaining traveler may become responsible for the applicable rate based on the new occupancy.

Please contact Allure Experiences before making any changes to your reservation.

Can I book directly with the resort instead?

You may find reservations available through the resort or another booking website; however, reservations made outside the official wedding room block may not receive the same group terms, services, or travel support.

They may also not count toward Jarron and Marissa's contracted wedding room block.

Please contact Allure Experiences before booking outside the official group.

What if I find a cheaper room online?

Please contact Allure Experiences before booking it.

Online rates can have different:

Cancellation policies

Room categories

Resort inclusions

Occupancy requirements

Payment terms

Nonrefundable conditions

A lower advertised price does not always represent the same reservation or benefits included with the wedding group.

Can I arrive before the group dates or stay longer?

Often, yes.

Pre and post wedding nights may be available, but they are subject to resort availability and current pricing.

Please contact Allure Experiences before making arrangements for additional nights.

When should I book?

I recommend reserving your room as soon as you are comfortable committing to the trip.

The wedding room block includes a limited number of rooms and room categories. Additional rooms may be requested later, but availability and the original group rate are not guaranteed.

Is my reservation refundable if I change my mind?

Refundability depends on the cancellation terms associated with your specific reservation and when the cancellation occurs.

Please review all booking and cancellation terms carefully before submitting your reservation.

Travel protection may also be available and should be reviewed separately.

Who should I contact if I have a booking question?

All travel related questions should be directed to Allure Experiences rather than the couple.

I can assist with questions regarding:

Reservations

Deposits and payments

Room changes

Cancellations

Transportation

Flight information

Travel protection

Final travel documents

This allows Jarron and Marissa to enjoy their engagement and wedding planning while I handle the travel details for their guests.

What should I do after I book?

Once your reservation is confirmed:

Review your confirmation carefully.

Verify that all traveler names are correct.

Save your payment and final payment deadlines.

Review the travel protection information provided.

Submit requested travel information by the applicable deadlines.

Watch for important wedding travel communications from Allure Experiences.

I'll guide you through the travel process so you know what is needed and when.

A Final Note

Jarron and Marissa have thoughtfully selected this destination to celebrate with the people who matter most to them.

My role is to make the travel portion of that celebration as organized and seamless as possible. Booking through the official wedding group, staying aware of your payment deadlines, and reviewing the information provided will help ensure a smooth experience from reservation through arrival.

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Guest Support

Allure Experiences Travel & Weddings logo

Travel Support, Thoughtfully Handled

Allure Experiences Travel & Weddings is coordinating the accommodation and travel experience for Jarron and Marissa's wedding guests.

For assistance with your reservation, payment arrangements, transportation information, travel protection, or general travel questions, please contact the travel team using the information provided below.

Erika Cassell, Lead Travel Agent at Allure Experiences Travel & Weddings
Lead Travel Agent

Erika Cassell

Erika Cassell leads the travel team for this celebration. She will personally guide you through room selection, payment schedules, travel protection, and every detail between booking and arrival in Punta Cana.

Allure Experiences Travel & Weddingsinquires@travelwithallure.com813-548-5599Monday–Friday 9:00 AM–5:00 PM ETSaturday by appointment only · Sunday closed